New plans bad for us that like video making I really the making videos in my sparetime.
Update I have contacted "Consumer Europe and Datatilsynet" and I will recommend everybody to do the same, since it is not a fair way to do business and I really dont like they prying in their users private data, that why I find it important that everybody in the same situation go and mak a case at their respective data protection organ in their country And also you can see they never reply their customer here on trustpilot. They then just suspended the account not willing to listen to arguments. But then they changed the rules - and also went through my files and folders to search for anything they could link to non-private storage.
This was their argument to shut down my account without any further argumentation. I asked for any arguments, and they searched in my private data and came up with a file path"/ backup / john doe iMac / John Doe dokumenter (server). Unfortunately, after 2 years they decided to send me that "I use it for commercial use" without any explanation !!! They demanded I should buy a business account because otherwise the files will be deleted. They delete your account, without any argumentation, Not fair and honest, and they keep the money you have paid This also applies to loss of data stored in the Service and consequences of data loss." This is from the terms and conditions you have to agree to: "Jottacloud reserves the right to conduct virus checks and may block certain files from being uploaded." "Jottacloud is under no circumstances responsible for any damage, cost or loss relating to the use of the Service. Also the data is not encrypted, this is in my opinion a high risk in itself.
The company claims in big letters on their home page that data is "safely stored". I asked several times if they found the error, but according to them they they never did.
As a solution they offered to delete my entire account and that I re-upload the data to their servers, plus one year without billing for the backup service. I needed to restore some files from their service, and after downloading I discovered that seemingly random files had erroneously a size of 0 bytes.
I lost lots of family photos because of this. Jottacloud actually corrupted 26 000 files in my backup set.